Fast Excel - Frequently Asked Questions

What is FastExcel?

  • FastExcel has 3 main components:
  • Profiling tools to find and measure timing and memory bottlenecks in your workbooks.
  • Additional Calculation Modes, High-performance Lookup functions and Worksheet flow optimiser to speed up your workbooks.
  • Workbook Cleaner and Name Manager tools to help you manage and maintain your workbooks.

What Versions of Excel does FastExcel support?

  • Excel 97 SR2, Excel 2000, Excel2002 (OfficeXP), Excel 2003 (Office 11) and Excel 2007 (Office 12). The SR2 update is required for Excel 97 because it fixes a number of calculation problems in Excel 97.

Will FastExcel work when I upgrade to Excel2007 (Office12)

  • You should reinstall FastExcel (double-click the Install package) after you have upgraded.

What Operating Systems does FastExcel support?

  • Any Microsoft® Windows version that supports one of the required Excel versions.
  • FastExcel has been tested with Windows 98, Windows ME, Windows NT4, Windows 2000 and Windows XP.
  • Problems have been reported using Virtual PC on a MAC.

What is the latest version of FastExcel?

  • The latest version of FastExcel V2 is 2.3 build 483.
  • There is a free upgrade from Version 1 to Version 2.3 for all current license holders.
  • All current license holders can download and reinstall the latest build of FastExcel.

How much does FastExcel cost?

  • A single-user license costs £44 (UK Pounds). You can also pay in US Dollars ($79), Euro, Japanese Yen and Australian Dollars. There are substantial discounts for multiple licenses.

Is there a Trial version of FastExcel?

  • Unfortunately we have not yet managed to develop a trial version of FastExcel, but you can download the Sample Problem and User Manual from the downloads page, and we have a 30-day money-back guarantee.

What is the 30-day money-back guarantee?

  • If FastExcel does not perform substantially as described on this website and in the FastExcel documentation we will refund your purchase price in full if notified within 30 days of Purchase. Terms and Conditions apply.

How do I know what the price is in US Dollars, Euro, Japanese Yen or Australian Dollars?

  • The price is calculated from the base UK price using the Worldpay exchange rates. Before you confirm your purchase you will see the price in your chosen currency.

Is there any other way of buying FastExcel other than online by credit card?

  • To keep prices and administration costs as low as possible the preferred method of purchasing FastExcel is online using a credit card. After the purchase has completed you will be e-mailed a receipt, including VAT where appropriate. Corporate customers usually purchase using this method and claim using personal expenses if they have used their own card.
  • For purchases valued at less than £100 (or equivalent in other currencies) you can either buy online with a credit card or by sending a cheque for the UK sterling amount drawn on a UK Bank to Decision Models Limited, 17 Binswood Avenue, Leamington Spa, Warwickshire CV32 5SE, UK
  • For purchases over £100 or $200 (or equivalent in other currencies) we also accept Purchase Orders from recognised companies. Contact Sales@DecisionModels.Com for details.

What do I get when I buy FastExcel?

  • You get a license code to use with the downloaded install package.

What does the download Install package contain?

  • The FastExcel program.
  • The contextual Help files for both FastExcel and Optimising Calculations.
  • Manuals in Adobe Acrobat PDF format for both FastExcel and Optimising Calculations
  • A copy of the end-user license.
  • The Readme file

How do I install FastExcel?

  • Doubleclick the downloaded install package and enter the license code when asked for the installation password. See Installing FastExcel for details of the installation options and using the FastExcel Uninstall.

How do I get FastExcel revision and fixes?

  • Revisions and fixes to Version 2 of FastExcel will be available for download from this site at no additional charge to holders of a valid and current FastExcel license.

What support do you provide for FastExcel?

  • See FastExcel Support and the FastExcel License terms and conditions.

Does FastExcel modify the Windows Registry?

  • If you choose the Full Installation option the FastExcel installer makes rRegistry entries to install FastExcel as an Excel add-in, and to enable the FastExcel Uninstall package.
  • If you choose the Install Files Only option then no changes are made to the registry, and the Manuals, Help Files and FastExcel Software are copied to the directory of your choice.

Where can I find out more about FastExcel?

When I install FastExcel it asks me for an installation password: what is this?

  • Your installation Password is the license code you received when you purchased your FastExcel license.

Help! I have lost/can't find my license code/installation password or
My license code e-mail never arrived.

Check the e-mail we sent to your e-mail address. If you still can't find it send an e-mail to Support@Decisionmodels.com, containing:

  • The e-mail address you gave when purchasing.
  • Your name.
  • Company Name.
  • Date of Purchase.
  • Currency used for Purchase.

When we have verified that the purchase took place we will e-mail you the license code again.

Help! The download of FastExcel failed or did not complete.

  • Try downloading the FastExcel install package again.

How long will it take to download the FastExcel Install package?

  • The package is about 4.5MB.
  • Download time depends on the speed of your Internet Connection and the load on the Internet.
  • Downloading the package at 56K should take approximately 15 minutes.

What are the terms and conditions of the FastExcel User License?

I do not have Acrobat Reader installed. Where can I get it?

You can download the latest version of Acrobat Reader free from Adobe.

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